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Security Cameras

Managed Security Services

From proactive monitoring and system health checks to user administration and remote support, Austin AVS provides managed security services that help organizations maximize uptime, reduce risk, and simplify security operations.

Security Management Made Simple

Austin AVS delivers managed security services designed to keep your surveillance and access control systems operating efficiently and securely.

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Our team provides proactive monitoring, preventative maintenance, user administration, system updates, and ongoing support to help ensure your security investment continues to perform long after installation.

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Whether you need basic support or fully managed monitoring and response, we provide service plans tailored to your operational requirements. 

Proactive
Monitoring

Continuous system health monitoring and equipment alerts.

Remote & On-Site Support

Expert assistance when issues arise

Remote Video Monitoring

Professional monitoring and managed alert response.

Preventative Maintenance

Routine maintenance to maximize system performance.

System Administration

Manage users, permissions, and platform updates.

Lifecycle
Management

Warranty coordination and hardware replacement support.

Our Services

1

Essential Care

Ideal for organizations seeking ongoing support and system maintenance.

Includes:

  • Remote support

  • System updates

  • Equipment health alerts

  • Manufacturer warranty coordination

  • Replacement support for defective devices

2

Preventative Care

Adds proactive maintenance and operational administration.

Includes everything in Essential Care, plus:

  • Annual preventative maintenance visits

  • Monthly system health checks

  • User administration

  • Expanded support services

3

Managed Surveillance + Care

Comprehensive monitoring and management.

Includes everything in Preventative Care, plus:

  • Proactive remote video monitoring

  • AI video alert systems

  • 24/7 managed alert review and response

Why Choose Austin AVS

Expert assistance when you need it.

Keep systems running at peak efficiency.

Support beyond installation and deployment.

Leverage a team experienced in surveillance, access control, networking, and integrated security technologies.

Protect Your Security Investment

Keep your security systems operating at their best.

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